Every engagement follows a structured path - from understanding where you are, through designing and building the solution, to making sure it actually delivers value.

The 8D Model

We work in eight phases: Discover, Distill, Devise, Dovetail, Do, Derive, Drive, Deepen. Each builds on the last. Each has clear outputs.

Discover - Before we design anything, we understand your reality. Not what the documentation says. What actually happens.

Distill - Findings become connected knowledge. Not a report that sits on a shelf - structured information that drives what comes next.

Devise - Solutions designed for your reality. Process, governance, controls - all considered together.

Dovetail - How all the pieces fit together. Dependencies mapped. Sequences planned. Risks identified before they become problems.

Do - Delivered properly, not bodged. The first version is the production version.

Derive - Value, evidence, and insights. Proof that it works. DNA Governance generating evidence automatically.

Drive - Support that makes sense. Training that sticks. Operations that run smoothly.

Deepen - Continuous refinement. The solution gets better over time, not worse.

Why It Works

This is not a methodology we sell. It is how we actually work. Every engagement. Every time.

When we say three clicks, we mean it. We count.